Meet our highly experienced leadership team.

Our leadership

Richard Brown
Richard Brown


Richard is Chair of ACORI’s parent company, Future Shaper Holdings. He joined in 2018 following a career in the technology sector, bringing with him personal experience of Start-Ups, Acquisitions and Initial Public Offerings.

Richard has enjoyed a varied and successful career within growth-oriented international software and technology companies including Mitel and Genesys. He has led operations across EMEA, USA and Asia-Pacific and has in-depth experience in driving commercial advantage through technology. Richard is passionate about Artificial Intelligence technologies and the augmentation of human roles.

Jacqueline Johnson North
Jacqueline Johnson North


Jacqueline is Chief Executive of ACORI’s parent company, Future Shaper Holdings. She has proven ability in bringing influencers and experts together to shape positive change, Regulatory approaches and policies.

She has extensive international experience in leadership and consulting roles across a variety of sectors including technology, pharmaceuticals, sponsorship and mining. She enjoys working with fast-moving, innovative companies and start-ups and has also worked for large corporations such as PWC, Wyeth, Dun & Bradstreet and Katanga Mining. Jacqueline co-founded IAOCR in 2011.

Jacqueline has completed executive education programs at Cass Business School, London and Kellogg School of Management, Chicago.

Angela O'Connell
Angela O'Connell


Angela is the COO and has overall responsibility for business innovation and implementation of business strategies for the Future Shaper Holdings group of companies.

Prior to joining the team Angela had operated at board level within Barclays Bank PLC leading Transformation of Barclays Financial Services and Barclays Property Business before setting up her own international consultancy practice, Michelangelo Partnership formed in 1996. Angela has extensive consultancy and international experience in the area of business & organizational design and development which was gained in financial services, property, facilities management, leisure, chemical engineering, retail and education. Examples of clients include PWC, Virgin Media, Unilever, DfE, Royal Institute of British Architects, Australian Institute of Architects, Britvic, Bass and Holiday Inn.

Her knowledge and expertise have been underpinned through education and development at Ashridge Business School and London Business School.

‘Providing maintenance services to royal households, celebrity chefs and blue chip companies means that having a high calibre, engaged workforce is essential. Our people are truly our USP and ACORI team members have played an intrinsic part helping us build the strong foundations that are enabling McFT to continue to grow and flourish in the UK and internationally.’

Chris Craggs, McFT